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In 2007 I bought QB PRO 2007 for MAC. 2 weeks ago I bought a brand new MAC Air and transferred all software including QB 2007 from my old MAC to the new MAC Air. Upon starting my QB on ther new MAC, I am getting a message to register it, or after 15 runs, it will stop working. A quick call to customer service should fix the problem, right? Not Unless I pay them $200 more for software I already own!
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Here is their explanation: QB 2007 is not compatible with the new MAC operating system. The guy in India tells me this, while I have my QB on and am obviously succesfully using OS 10.6.5 COMPATIBLE SOFTWARE! The only thing not compatible is my money being in my pocket, since Intuit wants to have it. The operator tells me that I will have to buy new QB software to be able to continue using it beyond the 15 trials. He does not see any other solution, besides me forking over $200 for new QB. Effectively, I will have to pay again for software that I already own. WHAT A RIPOFF!!!!!!
INTUIT, please do not tell me about my software being incompatible with the new MAC. It obviously is, since I am using it!
You just limited its use to 15 times. Beyond that, its: PAY US AGAIN, SUCKER! THIS SHOULD BE ILLEGAL! I do not need the latest QB 2011 PACKAGE!
I just want to keep on using the software that I paid for. I know that I am venting my anger here, but this situation is ridiculous. Any solution to my dilemna?? That's Intuit for you. Quickbooks is one of their major cash cows Look on a brighter side (sorta of way). I had Quickbooks 2009 for Windows.
Put it on my Vista. Got new Windows 7 laptop in late 2009. Tried to install Quickbooks 2009 on Windows 7.
The freak PDF function in quickbooks was all messed up. It was barely useable.
I had to go by Quickbooks 2010 to work with Windows 7 (pure laptop machine). And Quickbooks 2010 works very quirky in parallels 6 with Windows 7. So a 2007 software getting 3 years out of it is pretty good. My software lasted 1 year before it was incompatible. That's Intuit for you.
Quickbooks is one of their major cash cows Look on a brighter side (sorta of way). I had Quickbooks 2009 for Windows. Put it on my Vista. Got new Windows 7 laptop in late 2009. Tried to install Quickbooks 2009 on Windows 7. The freak PDF function in quickbooks was all messed up. It was barely useable.
![2008 2008](/uploads/1/2/5/4/125498418/286682643.jpg)
I had to go by Quickbooks 2010 to work with Windows 7 (pure laptop machine). And Quickbooks 2010 works very quirky in parallels 6 with Windows 7. So a 2007 software getting 3 years out of it is pretty good. My software lasted 1 year before it was incompatible. Click to expand.Yes I paid full price (actually got lucky cause Costco had it onsale for $100 instead of $180).
But I need Quickbooks for my small business. If you look at the side of the box on Quickbooks 2009 for windows (it doesn't list Windows 7 as being compatible). Duh, Quickbooks 2009 was released in late 2008 and Windows 7 wasn't released to the public until Q3 2009. Lots of complaints about it on Intuits web pages. I know you don't like wasting money on new software but considering you have a 3 year old software, it may be time to upgrade. Cause Intuit really only plans on providing support for their software for only 2 years cycle. Yes I felt I got screwed on Quickbooks 2009 by forcing me to buy Quickbooks 2010 to be fully Windows 7 compatible.
But I have a small business to run and they know businesses will folk over the money for compatible software. What a bunch of quitters. I have used Quicken for my accounts since version one.
I have also been a Quicken Beta tester since then, but in 2004, they stopped any further development in the UK, but that version continues to work in fermentum. If I was faced with that attitude towards Quickbooks, then I would have no hesitation in downloading a pirate version. Why the hell should you not be able to use the version that you paid for if you are happy with it rather than be forced to buy an upgrade. Even Microsoft do not have that attitude, you can use any version of Windows or Office for as long as you wish to, and although you will not get support, why would you need it after years of use?
I'm looking for a solution to allowing Mac's access to Quickbooks enterprise Solutions 12. I have 12 mac users that need to have access to Quickbooks. Quickbooks enterprise as far as I know doesn't have an installer for OSX. Only 4 of the Mac's are Intel's otherwise I would just use virtual box or any other vmware to install windows and Quickbooks on a virtual machine. I currently have them connect through remote desktop to a workstation that has Quickbooks installed but it's not a very idea solution since I end up having to reboot the host box frequently.
If any one has come up with a good way to support Mac clients in Quickbooks enterprise environment I would be happy to learn how you did it. Eciment wrote: We are running the same version, but there are a few other factors to take into account. One of our QB files is over 2.5 GB in size. We have had corruptions over the years, and even had some consultants look at it and run some fixes for the corruptions as well as shrink the file size over the years.
But, we are crashing even smaller files that have no historical data dating back more than 1 year, and even those crash from time to time. We are running the software exclusively on the server, not just the DB - workstations are NOT connecting from their local machines. Every user logs in to the TS and runs QB from the server. Thanks for your help. 2.5GB is pretty big. We're only at 1GB and I would consider that a fairly large size.
That's also keeping roughly 5+ years worth of data for a 130 employee company. When you say it crashes, what exactly happens? Just a couple things to check on that can cause headaches: 1. Make sure QBDataServiceUser21 has at least modify(Quickbooks recommends Full Control, but I don't think it would ever need to delete the root folder) permissions on each folder that contains the Quickbooks company files(Quickbooks also recommends that the parent folders have the same permisions).
Running Quickbooks backups(with verification) frequently can keep things running smoothly and also keep your TLG file under control. We had an issue where the TLG file was growing by 50% of the company file size per day. I didn't even notice until it got to be a bloated 17GB. Also, the Quickbooks 'community' can be a great place to ask specific questions.
I've found that the people on there are often more knowledgeable than Quickbooks Support. Occasionally, you get someone good at Support, but it's very hit-and-miss. Regarding the TLG file problem, I must've called Support 3 times, each with a remote session, and they never were able to fix the problem.
I had an answer within 4 hours on the community by a guy that merely runs a Quickbooks blog. We were considering moving to a TS setup at one point, but it just didn't fit our environment well. Our users only connect from within the building anyway and had already purchased the maximum of 30 non-TS user licenses. Quickbooks, in general, can be very quirky.
I have a desktop image set up on at least 8 new machines. Two of them have constant problems with Quickbooks. They're literally identical setups and the users have identical levels of access. I've reinstalled, repatched, etc. I'm kind of glad we're not using TS in this instance because at least there are only two people affected by the problem instead of everyone.
Changing resolution will sometime get the screen back to normal. Tried all the fixes I could Bing or Google. This is what worked for me! 1.Launch the Registry Editor (regedit.exe) 2.Navigate to 'HKEYLOCALMACHINE SOFTWARE Microsoft Windows NT CurrentVersion Windows' 3.Increase the 'GDIProcessHandleQuota' decimal value from 10000 to 65535 4.Close the Registry Editor 5.Reboot 6.Set a 'To Do' reminder in QuickBooks to switch this value back to 10000 once the resource leak has been fixed. Workaround for memory leak. I didn't see enterprise 12 on that list so I'll see what happens.
Since using Quickbooks enterprise 3 years now I haven't had any issue that required me to get support (knock on wood) yet. But your right it would suck to not be supported, I'm really just curious to see if it runs though. It would require a lot more testing maybe by one or two users before I installed on the rest. Yep Quickbooks would not start after the installation.
That was version 11 that I was trying first, now I'm trying version 12 but I'm expecting the same outcome. Oh well it was worth a shot. TigerBlood wrote: I didn't see enterprise 12 on that list so I'll see what happens. Since using Quickbooks enterprise 3 years now I haven't had any issue that required me to get support (knock on wood) yet. But your right it would suck to not be supported, I'm really just curious to see if it runs though.
It would require a lot more testing maybe by one or two users before I installed on the rest. Still, the fact that all the ones that have been tried say that they don't work, and the rest say unknown is a bad sign. I used to work at Intuit, so I'm intimately familiar with QuickBooks (I actually started there supporting QBES) - I've never talked to anyone who got Crossover working. Your best bet is either VMs or TS, like Tim recommends. Anything else either won't work, or worse, will cause data corruption as Tim says. TigerBlood wrote: I would prefer to just do VM's or Terminal Server but most of the Macs are PowerPC and I'm pretty sure that you can't use VMware on that architecture. If I set up a Terminal server with Server 2008 R2 SP1 would I be able to access the hosted application from a mac, I don't have any experience with Terminal Services and haven't read the documentation yet.
Terminal Services is your best bet, and it is easy to setup. Costs a bit for the licensing, but worth it in saving you the hassle. Using TS means you only have to upgrade the one installation, and you don't have to deal with the mess of the database hosting. The Mac version split off from the Windows version a long time ago. It got cancelled a couple of times and then resurrected. The end result is that the Mac version is behind the Windows version in terms of features, and there is no Enterprise client for Mac. Your one other option would be QuickBooks Online, but that is only if you can get by without the Enterprise features that QBO doesn't have.
And I don't know if you can convert from Enterprise data files to QBO yet, so you'd have to check that. TigerBlood wrote.If I set up a Terminal server with Server 2008 R2 SP1 would I be able to access the hosted application from a mac, I don't have any experience with Terminal Services and haven't read the documentation yet.
With just the MS software (MS TS server, MS TS client app on Mac) the user experience would be similar to their current experience using remote desktop to access a Windows Workstation. With additional software you are able to make the application on the terminal server act like it's a local application. I normally use Citrix for this, but many options exist. Tim7139 wrote: Server 2000 and 2003 also have TS Server, but lack application publishing.
Citrix is installed over top of TS. Yep I just wanted to check out the application publishing feature, I know you said it wouldn't work for Macs but just still wanna see how it functions. Does Citrix require Terminal Services or can it be stand alone? If I use a Citrix solution do I need to have licenses for the TS and Citrix? Sorry for the dumb questions I have the same amount of experience with Citrix as I do with TS which is none.
Lister: Where is everyone Hol? Holly: They're dead Dave. Lister: Who is? Holly: Everybody Dave.
Lister: What Captain Holister? Holly: Everybody's dead Dave. Lister: What Todd Hunter? Holly: Everybody's dead Dave. Lister: What Selby? Holly: They're all dead, everybody's dead Dave. Lister: Peterson isn't, is he?
Holly: Everybody is dead Dave. Lister: Not Chen? Holly: Gorden Bennet, yes Chen, everybody, everybody's dead Dave. Lister: Rimmer? Holly: He's dead Dave, everybody's dead, everybody is dead Dave. Lister: Wait, are you trying to tell me everybody's dead?
Holly:.slightly under breath. Shouldn't have let him out in the first place!